R. Taftahzani, F. Rafif, F. N. Adya, Z. Rosadi, and J. Indrawan, “Reforming the Population and Civil Registration Office in the Perspective of New Public Service: A Case Study of the Civil Registration Information System (SIAK)”, jiwp, vol. 11, no. 10.C, pp. 65-74, Oct. 2025.